You may check the status of your order with us by e-mailing us at customerservice@raintreenursery.com, Please include your name, customer number and your online order confirmation number with your order status request.

Please allow 2 business days for a reply to your order status request. You may also call or fax us at the following phone & fax numbers. Our phone number is 360-496-6400, and our fax number is 888-770-8358

Back Order status & availability

In the event an item is not available at the time the order is placed, you will receive email or phone notification of its expected availability date. You do not need to take any action unless you would like to cancel the order or substitute items.